FAQs

General information

A valid driver's license, government-issued ID or passport, and a credit or debit card in the renter’s name are typically required.

The minimum age is usually 21. However, drivers under 25 may incur a "young driver" surcharge and may have limited vehicle options.

Yes, we offer airport services at most major locations. Be sure to check availability and any associated fees when booking.

FAQs

Booking and reservations

You can book a car online through our website or app, over the phone, or by visiting one of our locations.

Yes, reservations can usually be modified or canceled. Please review our cancellation policy—fees may apply depending on the timing.

Some bookings require prepayment, while others offer a "pay later" option. The terms will be displayed at checkout.

FAQs

Pricing and payment

The base price usually includes the vehicle rental, basic insurance, and taxes. Fuel, tolls, optional extras, and additional insurance may cost extra.

We accept most major credit cards and, in some locations, debit cards. Cash payments are not typically accepted.

We aim for transparency. Any additional charges (e.g., for fuel, late return, extra driver, etc.) will be clearly stated during booking.

FAQs

Vehicle information

We offer a wide range of vehicles including economy cars, sedans, SUVs, luxury cars, and vans.

While you can choose a vehicle category, specific makes/models are subject to availability. We’ll do our best to accommodate preferences.

Pets are allowed in some vehicles with prior notice. Smoking is strictly prohibited. Cleaning fees may apply if policies are violated.